Privacy Policy

At Pushistaya Kilika, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our cleaning services.

Please read this Privacy Policy carefully. By accessing or using our website or services, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out forms on our website (such as contact or newsletter forms)
• Request a quote for our services
• Create an account or book a service
• Subscribe to our newsletter
• Participate in surveys or promotions
• Contact us via email, phone, or other communication channels

The personal information we collect may include:

• Name, email address, phone number, and mailing address
• Payment information (processed through secure third-party payment processors)
• Information about your home or business premises related to cleaning services
• Communication preferences
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage, including:

• IP address and browser type
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Geographic location (city and province level)

This information is collected using cookies, web beacons, and similar technologies. For more information about our use of cookies, please refer to our Cookie Policy.

How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, maintain, and improve our services
• Process and fulfill your service requests
• Send you service confirmations, updates, and reminders
• Respond to your inquiries and provide customer support
• Send you marketing communications about our services, promotions, and events (with your consent)
• Personalize your experience on our website
• Monitor and analyze usage patterns and trends
• Protect against, identify, and prevent fraud and other illegal activities
• Comply with legal obligations and enforce our terms of service

Information Sharing and Disclosure

We may share your personal information in the following circumstances:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

• Payment processing
• Customer service
• Email delivery
• Website hosting and maintenance
• Analytics services

These service providers are only authorized to use your personal information as necessary to provide these services to us and are contractually obligated to keep your information confidential.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government requests).

Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any such change in ownership or control of your personal information.

With Your Consent

We may share your information with third parties when you have given us your consent to do so.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, which may include:

• The right to access the personal information we have about you
• The right to rectify or update your personal information
• The right to erase or delete your personal information
• The right to restrict processing of your personal information
• The right to object to processing of your personal information
• The right to data portability
• The right to withdraw consent

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us immediately.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Pushistaya Kilika
456 Queen Street West
Toronto, ON M5V 2A8
Canada

Phone: (416) 987-6543
Email: [email protected]